TERMS OF SERVICE

OVERVIEW

This website is operated by Solesbury Pty Ltd (trading as Shelly Shen).
Throughout the site, the terms “we”, “us” and “our” refer to Shelly Shen.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including any policies referenced here.

These Terms apply to all users of the site, including browsers, customers and contributors.

If you do not agree to these Terms, you should not use this website or our services.

We may update these Terms from time to time. Continued use of the site constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides the ecommerce platform we use to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your place of residence, or that you have consent from a parent or guardian.

You may not use our products or services for any unlawful purpose or violate any applicable laws.

Any breach of these Terms may result in termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

Content you submit (excluding payment details) may be transferred across networks and adapted to technical requirements. Payment information is always encrypted.

You agree not to reproduce, duplicate, copy or exploit any part of the Service without written permission.

SECTION 3 – ACCURACY OF INFORMATION

We aim to ensure all information on this site is accurate and up to date, however we do not guarantee completeness or accuracy.

Information is provided for general use and should not be relied upon as the sole basis for decision-making.

We may update or modify site content at any time without notice.

SECTION 4 – PRODUCTS & PRICING

Prices and product availability are subject to change without notice.

We reserve the right to modify or discontinue products or services at any time.

We make every effort to display product colours and details accurately, however we cannot guarantee exact representation across all devices.

SECTION 5 – ORDERS & ACCOUNT INFORMATION

We may refuse or cancel any order at our discretion.

You agree to provide accurate and up-to-date information for all purchases and to update your details as required.

SECTION 6 – THIRD-PARTY SERVICES

We may provide access to third-party tools or services. These are offered “as is” without warranties or control from us.

Your use of these services is at your own risk.

SECTION 7 – THIRD-PARTY LINKS

Our site may include links to third-party websites.
We are not responsible for their content, accuracy, or practices.

SECTION 8 – USER SUBMISSIONS

Any content submitted to us may be used by Shelly Shen without restriction.

You agree not to submit unlawful, offensive or misleading content, or anything that infringes on the rights of others.

SECTION 9 – PERSONAL INFORMATION

Your personal information is handled in accordance with our Privacy Policy.

SECTION 10 – ERRORS & OMISSIONS

We reserve the right to correct any errors or inaccuracies and to update information or cancel orders where required.

SECTION 11 – PROHIBITED USES

You may not use this site for unlawful purposes, to violate rights, distribute harmful code, or interfere with the site’s functionality.

SECTION 12 – MOBILE TERMS OF SERVICE 

The Shelly Shen mobile message service (the "Service") is operated by Shelly Shen (“Shelly Shen”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Shelly Shen’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Shelly Shen through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Shelly Shen. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to ShellyShen or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Shelly Shen mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to ShellyShen or email hello@shellyshenshoes.com

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.